About PLIPDECO

Hover to begin...

The Port of Point Lisas is often described as the ‘Gateway to the Americas’, thanks to our strategic location on the doorstep of both North and South America. The Point Lisas Industrial Estate is home to more than 100 national and international companies operating in the petro-chemicals, chemicals, oil & gas, power generation and allied sectors. They are there because of the vast resources of natural gas within easy reach of our shores. Geography has always been our strongest supporter. But at the Point Lisas Industrial Port Development Corporation Limited  (PLIPDECO), we take none of this for granted. Cargoes can go up and down; companies open, close or choose to relocate. We understand that in operating a Port and an Industrial Estate, we are to an extent in the ‘fallout business’.

Continue reading...

The challenges faced by Trinidad and Tobago due to the declining economy and lower oil prices globally are also challenges faced by PLIPDECO. Any reduction in cargo volumes and in demand for goods and services inevitably is reflected in our bottom line. The closure of the ArcelorMittal Plant and the closure of Petrotrin’s refinery both have their impact. But we remain optimistic and we must, and will, continue to plan and invest for the future. Our commitment to efficient, cost-effective, flexible and quality services will not waver.

Continue reading...

A number of tenants are investing in new and expanded facilities on the Industrial Estate. These include DeNovo’s new gas processing plant and Qualitec’s new welding, fabrication and storage facility for supporting downstream works in the oil and gas industry. The Energy Chamber of Trinidad and Tobago says the major upstream operators plan to spend US$10 billion in Trinidad and Tobago in the next five years; in this context, there is huge potential for investment and expanded operations on the Industrial Estate. PLIPDECO is investing millions of dollars in new warehousing – this is not only targeted at the various sectors on the Industrial Estate, but is also ideal for handling and ‘adding value’ to cargo from the region. That could include relabelling, reassembly and repacking of goods for onward shipping to other countries in the region.

Repeat?

At PLIPDECO, we are proud of our commitment to training, as well as the close working relationship we nurture with our workforce and union representatives. PLIPDECO has a strong reputation as an employer – we received no fewer than 324 applications in response to an advertisement for a position as Accounts Clerk. In 2016, PLIPDECO celebrated its 50th anniversary. As we move into our second half-century, we have much to be proud of and much to build on. We look forward to working with our largest shareholder – the Government of Trinidad and Tobago – and with customers, potential customers, employees and all stakeholders as we forge ahead to a bright new future.

Continue reading...

A very significant development was the installation and commissioning of two mobile container scanners by the Customs and Excise Division of Trinidad and Tobago, one each for imports and exports. Scanning containers in seven minutes or less, they have been integrated seamlessly into the flow of containers through the Port. Paid for by the US Government, they provide another layer of confidence in border security. Meanwhile, we continued with our very successful focus on communication. Our quarterly Port Users’ Meetings are well attended and allow those attending to keep up to date with developments and to question our managers in person. For all the investment in hardware and in our state-of-the-art IT systems in an increasingly digital world, we never forget that shipping is a ‘people’ business.

Continue reading...

In the Port area, Point Lisas continues to play a vital role in handling the country’s imports and exports, while also serving as a transhipment hub for the Caribbean. There is real potential to step up ourtranshipment and logistics activities in support of customers in Latin America. During 2018, we completed a major refurbishment of Berths 3 and 4 at the Port. New fenders were installed and one of our two Gottwald harbour mobile cranes was overhauled and upgraded. We continued our phased replacement of port equipment, taking delivery of 12 new forklifts, ten trailers and one reach stacker.

About PLIPDECO

The Port of Point Lisas is often described as the ‘Gateway to the Americas’, thanks to our strategic location on the doorstep of both North and South America. The Point Lisas Industrial Estate is home to more than 100 national and international companies operating in the petro-chemicals, chemicals, oil & gas, power generation and allied sectors. They are there because of the vast resources of natural gas within easy reach of our shores. Geography has always been our strongest supporter. But at the Point Lisas Industrial Port Development Corporation Limited  (PLIPDECO), we take none of this for granted. Cargoes can go up and down; companies open, close or choose to relocate. We understand that in operating a Port and an Industrial Estate, we are to an extent in the ‘fallout business’.

The challenges faced by Trinidad and Tobago due to the declining economy and lower oil prices globally are also challenges faced by PLIPDECO. Any reduction in cargo volumes and in demand for goods and services inevitably is reflected in our bottom line. The closure of the ArcelorMittal Plant and the closure of Petrotrin’s refinery both have their impact. But we remain optimistic and we must, and will, continue to plan and invest for the future. Our commitment to efficient, cost-effective, flexible and quality services will not waver.

A number of tenants are investing in new and expanded facilities on the Industrial Estate. These include DeNovo’s new gas processing plant and Qualitec’s new welding, fabrication and storage facility for supporting downstream works in the oil and gas industry. The Energy Chamber of Trinidad and Tobago says the major upstream operators plan to spend US$10 billion in Trinidad and Tobago in the next five years; in this context, there is huge potential for investment and expanded operations on the Industrial Estate. PLIPDECO is investing millions of dollars in new warehousing – this is not only targeted at the various sectors on the Industrial Estate, but is also ideal for handling and ‘adding value’ to cargo from the region. That could include relabelling, reassembly and repacking of goods for onward shipping to other countries in the region.

In the Port area, Point Lisas continues to play a vital role in handling the country’s imports and exports, while also serving as a transhipment hub for the Caribbean. There is real potential to step up ourtranshipment and logistics activities in support of customers in Latin America. During 2018, we completed a major refurbishment of Berths 3 and 4 at the Port. New fenders were installed and one of our two Gottwald harbour mobile cranes was overhauled and upgraded. We continued our phased replacement of port equipment, taking delivery of 12 new forklifts, ten trailers and one reach stacker.

A very significant development was the installation and commissioning of two mobile container scanners by the Customs and Excise Division of Trinidad and Tobago, one each for imports and exports. Scanning containers in seven minutes or less, they have been integrated seamlessly into the flow of containers through the Port. Paid for by the US Government, they provide another layer of confidence in border security. Meanwhile, we continued with our very successful focus on communication. Our quarterly Port Users’ Meetings are well attended and allow those attending to keep up to date with developments and to question our managers in person. For all the investment in hardware and in our state-of-the-art IT systems in an increasingly digital world, we never forget that shipping is a ‘people’ business.

At PLIPDECO, we are proud of our commitment to training, as well as the close working relationship we nurture with our workforce and union representatives. PLIPDECO has a strong reputation as an employer – we received no fewer than 324 applications in response to an advertisement for a position as Accounts Clerk. In 2016, PLIPDECO celebrated its 50th anniversary. As we move into our second half-century, we have much to be proud of and much to build on. We look forward to working with our largest shareholder – the Government of Trinidad and Tobago – and with customers, potential customers, employees and all stakeholders as we forge ahead to a bright new future.

Customer Satisfaction

PLIPDECO understands the need to strike a balance – profit and revenue increases are obviously
a target, but so too is customer service and satisfaction. The Marketing and Business Development Department conducts regular customer satisfaction surveys of shipping lines, agents, NVOCCs and other stakeholders; the results are collated and analysed, and performance is tracked against these indicators. “We look at the feedback to see if there are any issues we need to attend to, particularly in the operational areas,” says Arlene Wallace-Romero, PLIPDECO’s Business Systems Manager.

“We read, discuss and analyse the feedback and work to make improvements. This also feeds into our training and development. We have continuous improvement measures in place because, above all, we are a service operation.”

Having established goals, PLIPDECO uses KPIs to measure progress towards those goals. The impact of training is also carefully measured, to ensure it is delivering improved productivity and efficiency. PLIPDECO’s quarterly Port Users’ Meetings are also valuable.

“We listen to what we are told and we respond. From providing access to cash at the LCL Warehouse, to improving signage to help Port Users and installing digital screens to update people, there are many examples of where we have taken action in response to feedback. When we get into strategic planning, we also take our Port Users’ input into account, asking them specifically what their expectations are from us in the next few years.”

History

Established in September 1966, Point Lisas Industrial Port Development Corporation Ltd (PLIPDECO) is owned 51% by the Government of Trinidad and Tobago and 49% by private shareholders, including banks, insurance companies, financial institutions, company employees and the general public. PLIPDECO celebrated its 50th anniversary in 2016. PLIPDECO has continued to invest in its container handling facilities and equipment.

Meet The Chairman

Want to advertise your organisation on the PLIPDECO Handbook website?

Let’s Talk